I have an iPad air2, recently upgraded to 10.0.1.
My computer is iMac, Mac OS X version 10.7.5
Since the upgrade, when I try to sync, I get the following message:
"iTunes could not connect to the iPad "iPad" because an invalid response was received from the device"
Exactly the same has happened with my iPhone5.
Am I missing a trick?
iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)
Hi,
Your Mac must be running v10.9.5 or later to run iTunes > http://www.apple.com/itunes/download/
Since v10.9 (Mavericks) is no longer available from the App Store, see if your Mac can upgrade to v10.11 El Capitan,
Upgrade to OS X El Capitan - Apple Support
That would allow you to install the latest version of iTunes 12.5.1 so you can sync your iPad.
** If you decide to upgrade to El Capitan, make sure to backup all your data first then upgrade
Thanks for your suggestion Carolyn. My iTunes is version 12.2.2 so I think it should be ok.
Still struggling for a solution!
Tim Willson
iOS 10 is not compatible with 12.2.2. You have to have 12.5.1 to sync with an iOS device running 10.0 or higher.
And your MacOS, as was noted, has to be high enough to run iTunes 12.5.1.
iTunes can't connect to iPad since upgrade 10.0.1
